Who We Serve
Heating, Cooling, Plumbing & Electrical Services
Norfolk Air Heating, Cooling, Plumbing and Electrical is a one-stop shop for Norfolk, Virginia Beach and Chesapeake homeowners and businesses in need of HVAC, plumbing, and electrical installation and repair. We are available 24/7, every day of the year, to see to your home comfort. Whether you have a plumbing emergency in your bathroom or the AC has died on the hottest day of the year, our experienced mechanics are at your door. Call on us for preventative maintenance on your water heater, installation of an efficient new HVAC unit, or for rewiring your home during renovations.
our services
heating
- Residential Heating
- Commercial Heating
- Geothermal Heating & Cooling
- Mitsubishi Ductless Split-Zoning Air Conditioning
- Furnace Repair & Installation
- Heat Pump Installation & Repair
- American Standard Heating & Cooling
- Heating & Air Conditioning Products & Services
- Blue Ribbon Protection Plan
- Furnace Cleaning
Why Choose Us
Our quality workmanship is second to none – it’s why we’ve been voted by Virginian Pilot readers the Best of Hampton Roads. Our satisfied customers are the ones who refer the majority of our HVAC and plumbing business. We serve Norfolk, Virginia Beach, Chesapeake, and the surrounding areas of Hampton Roads with professional heating, cooling, plumbing, and electrical services. Your time is valuable and we respect this by being there when we tell you we will. Our professional experience and knowledge of service and installation ensures a job done right.
Contact Us Today for all your HVAC, Plumbing & Electrical needs
757-963-8365
Reviews
Carl is very professional and did a great job.
Emily Primm
21:19 24 Apr 25
Timely! Polite, efficient, friendly! Worked around my schedule for installing new water heater! (So important!) I won't use anyone else anymore.
Joanne Campbell
21:06 23 Apr 25
A technician named Matt Smith came out to my place on Easter Sunday. He was very professional n helped out an old guy like me. He got my AC working again in less than an hour. Super happy with him. I totally recommend this company to all.
Carl Sher Sr
13:14 21 Apr 25
Walter did a great job with my unit! Fast, kind, and efficient!
Ashley Anderson
12:08 19 Apr 25
Tech was on time, responsive, and provided good quality service.
TREYLON HAROLD
12:09 18 Apr 25
As usual, Damien did a great job!
Marc Kirchner
16:53 17 Apr 25
Technician arrived on time, was very professional, knowledgeable and polite. I would definitely use this technician again.
Kevin Holmes
19:29 16 Apr 25
Very responsive from original call, communicated throughout appointment process. Ebony was polite, and professional. Jerome contacted can arrived early. He worked very hard to find solution and made recommendations going forward. He was a pleasure to work with and extremely knowledgeable and professional. Thank you. It is not easy to have vendors in a home and he made it ok.
Sara Weimer
17:13 16 Apr 25
Barry and his team did a great job rapidly identifying problems, and providing simple solutions that I could understand. Once again, I am a satisfied customer.
Christopher Kaprielian
15:29 16 Apr 25
Very professional and personable.
Elizabeth McMullen
12:38 16 Apr 25
Had to replace a toilet and Henry and Travis were sent out within three hours of my request for service. Henry and Travis did an excellent job of removing the old toilet and installing the new one. They cleaned up nicely and were friendly. The lady who took my call also was friendly. This is an excellent company I use for plumbing, electrical, gas, heating and air conditioning. UPDATE: I noted a small leak from the tank of the new toilet and emailed Norfolk Air. Henry and Travis responded in less than two hours (on a Saturday!) and tightened the fittings. Can't ask for better service. CONTINUED: I had a leak for a different toilet. At my request on a weekend, Travis called within two hours and came by the same day to repair the leak. Again- excellent service! Added 10/14/19: A new technician performed our regular, twice-a-year service. Emanuel was a pleasant, knowledgeable young man. Besides checking the heating system for the winter, Emanuel cleaned our humidifier, Great job, as usual! Update on 11/11/19: Doing some renovation and had to redirect a gas valve. Henry came out as scheduled and did the job. Very pleasant and professional experience as usual. THIS IS ONE WELL-RUN COMPANY! Update: 9/18/20- Had biannual inspection by Cassidy. Fine young man. Everything is working well- both heating and cooling. This is good insurance to have these inspections. Update August 27th 2022. Jake came out to repair our air conditioner that stopped working. One of the drains had locked up. Very happy with his coming out within an hour and his friendliness and good advice. New service Nov.2022 with clogged sink. John replaced sagging pipes under the house and cleared a mass of built up grease with Marvin's help. Difficult job completed to my satisfaction. New post November 2004. At a plumbing problem and called Norfolk Air, in Jerome came out in 1 hour. Jerome was a fine, pleasant, informative young man and took care of the problem. Thanks again for your good work and having such a good technician. GaryHad 2 problems: Darrian worked very hard to repair our clogged kitchen sink, finding a nasty build up of grease in the pipes. Very pleasant young man. 2nd problem- our 17 year old tankless hot water heater stopped working. We thought we would need a new heater, but Barry found it was a bad switch. He also found a previous company mis-installer a surge protector and arranged to the fix it in a week. Another pleasant young man!
Gary Coldren
17:24 11 Apr 25
Norfolk Air has an excellent team. I know the work will be done with excellence. I have never regretted working with you.
Katherine Coles
14:46 09 Apr 25
Eric did a great job. He was professional and answered questions I had regarding the product he was installing.
Dale Wittler
19:58 08 Apr 25
On time performed expected work quickly and explained job.
William Harrison
20:24 07 Apr 25
Always a great experience!
Dani Britton
13:00 05 Apr 25
Very professional service.
Trinity Lizalde
21:00 03 Apr 25
I had to have my HVAC and duct system replaced in my older home. The process was smooth sailing. Frankie was very communicative throughout the process. The lead tech on my work was Melton. I believe Thomas and Joshua also worked on my home. Everyone was incredibly polite, helped keep my home clean, and they stayed on schedule to get the job done. Replacing HVAC and duct work is no cake walk and not a cheap matter, but the team made it as seamless as possible.
Megan Howard
20:10 03 Apr 25
Darrion was EXCELLENT!!!!
Sandra Fraim
22:41 01 Apr 25
Eric was timely, communicative, friendly, and professional throughout the entire appt. He clarified all our options and made sure we felt comfortable moving forward with the fix. Thank you, Eric, for the excellent customer service!
Hannah Hanks
15:22 31 Mar 25
I had an amazing experience with Norfolk Air Heating and Cooling! Carl, Frank, and D went above and beyond to provide excellent service. They were professional, knowledgeable, and took the time to make sure everything was done perfectly. They explained everything clearly and worked efficiently. It’s hard to find such dedicated and friendly service these days, but these guys delivered. I highly recommend Norfolk Air and especially this fantastic team!
Alexis Knill
22:24 27 Mar 25
Always top quality professional service, knowledgeable and straight forward when explaining repair needs and costs.
John
15:52 23 Mar 25
Always great service.
SMQ
12:06 22 Mar 25
I needed some plumbing work done under my kitchen sink. Eric and Will showed up promptly on time and worked very efficiently. If I have any plumbing issues in the future, I’m going to request these two gentleman by name. The professionalism displayed by these gentleman was highly impeccable!
Brandon Norman
12:43 19 Mar 25
No complaints on the work done today. It was completed far more quickly than I hoped and the tech was efficient and thorough. The price was right, too.
DandP Emens
21:18 17 Mar 25
Excellent work. Very professional. Came on time and finished the job in a very smooth way. Highly recommend them.
Hosam El Sayed
16:41 16 Mar 25
I have used Norfolk Hearing and Air for years and recently used their plumbing service for a tough job in which they did a great job and I am pleased with the results.
Anthony Haboush
18:17 15 Mar 25
Excellent service. On time and at the end of the service I had new hot water heater.
Autumn B
12:59 11 Mar 25
Ricky did a great job thanks so much.
James Neill
23:10 06 Mar 25
They were fast and efficient getting the job done. Very pleasant to work with. I would recommend them anytime.
Ruth Arnold
18:34 06 Mar 25
Kyle is very professional and knowledgeable about plumbing. He was thorough in explaining issues and experienced in fixing them. Barry and his colleague were very knowledgeable and experienced in repairing the electrical issue I had. They were both friendly and conducted tasks with professionalism.
mel c
02:04 03 Mar 25
Excellent company! Knowledge, courteous, and gave us several options when replacing our heat pump. Loved the no pressure sales and great follow up after installation. Highly recommend this company!
Terri Hornstrom
13:12 02 Mar 25
Kyle was very friendly and communicated efficiently. He represented the company well and definitely made them a top contender. We are reviewing quotes but he made a lasting impression with us.
Monica Valentin
14:28 26 Feb 25
I had my problem fixed and I didn't have to wait for the repairI was explained to about my system which was good knowledge
Carol Rose
22:59 21 Feb 25
Jesse arrived to fix a toilet leak. He reomeved and reset the toilet and explained in detail what he was doing.Thank you!
Steve LaFirenza
19:58 16 Feb 25
Great service. Definitely recommend.
Lance Smith
13:49 16 Feb 25
Great experience. We will use them for our HVAC service needs.
Mary Moore Cavanagh
13:03 11 Feb 25
So appreciative of Matt for sticking with us and troubleshooting our Navien unit. Happy to have heat and hot water again! Thank goodness for our service contract, too - top of the list for our repair!
Penny Wile
15:36 10 Feb 25
Good afternoon, well it is now thanks to Jerome. I am extremely old school and customer service is something I value and something that is very difficult to find these days. So therefore I was astonished when Jerome showed up on a Saturday, with not only the answers to our questions, but an amazing attitude, a smile on his face and a willingness to help solve our problem that day, not Monday but Saturday! He took it upon himself to contact our Property Manager to get the proper approval and the went and purchased the necessary material needed to solve our problem. Our problem was the fact our hot water upstairs would not shut off in our bath tub so we had to turn off the main there fore leaving us with no hot water. I never expected to have the problem solved on a Saturday, but Jerome was thorough, efficient and extremely professional. I work in the disaster relief business myself and was extremely impressed with his attentiveness to our situation. It was as if we were his family, that is how care for we felt. I can't say enough about how great our experience was with this young man. He was a wonderful representative for your company as well as his generation. Way to go Jerome, you are a notch above the rest.
Dawn Wright
21:12 08 Feb 25
Kyle was awesome! Friendly, knowledgeable, and on time!Very satisfied with his service
Maria ST Clair
14:42 08 Feb 25
Jerome came in as a professional gave name, showed ID. He was very knowledgeable in the service provided. He was determined to get the job done no matter how long it took. Very good about suggestions, options. Before leaving made sure everything was working properly. I felt his honesty. Thank you! Judy Singleton
Judy Singleton
21:47 06 Feb 25
Norfolk Heating & Air maintenance service rep, Cassidy was on time and went right to work he by everything out. He was professional, polite and answered my questions so I understood. The most important thing was that my puppies liked Cassidy.
Veda Stone-Goff
00:31 29 Jan 25
They came promptly when I called even though after hours. The technician Shaun was very thoughtful and professional. A good experience and would hire again.
Sue W
13:07 27 Jan 25
My wife passed away, I have a lot of family coming for the funeral, and the heat goes up. The company sent Gordon to my house. He was great. Got the heat working go enough until he got parts. Two days later he returned and fixed it completely. Great company, great technician.
DDark Helmett
16:58 26 Jan 25
Quick service, fair price, easy relationship with the service provider. The guys who show up are competent, professional and pleasant. Good dudes. 10/10.Update: Norfolk Air continues to provide extraordinary service and value. I wish every company handled their business like NA.
Rob Bracknell
13:38 26 Jan 25
Diagnosed problem weds new unit to be installed next week!Installed new heating and air very professional and nice people too!
Susan Goldman
13:11 26 Jan 25
Eric was prompt on a late after hours call where water was streaming out of my ceiling. He called and walked me through shutting off the water main. He was professional and respected our home. He was calm and ensured he kept investigation mess to a minimum. He was methodical and able to determine the source and repair. Emergency was subsided within 3 hours of discovery. Thank you so much!!!
Jessica Satorius
18:25 25 Jan 25
We had an after hours plumbing emergency and Norfolk Air was the ONLY company out of at least 5 that we called, that were able to help with our issue.Their technician's Jesse and Jerome were quick to respond and very knowledgeable in this area of expertise. Norfolk Air is definitely being saved as our go to for any future needs.
Sandy Hodges
13:18 25 Jan 25
Barry and Jackson came and fixed some damaged wiring I had in the attic causing my ac heater unit not to work! I am very grateful that they came and fixed it right away, with this cold weather I needed it fixed asap! I highly recommend being a member of the norfolk Air heating and cooling.
Vanessa Arteaga
23:13 24 Jan 25
Jerome was the Plumber Technician who came to our home and professionally diagnosed the problem with our frozen pipes.
Janemarie Morrison
22:30 24 Jan 25
Efficient and informative.
Matthew Fisher
19:01 24 Jan 25
Jesse is wonderful and very kind and proficient with his work. Will definitely request him again soon!:)
Leticia Spain
15:35 24 Jan 25
Cameron Knowles did a great job with the maintenance of the HVAC and AC unit in a professional matter.
Jerry Baker
00:32 20 Jan 25
We’ve got three maintenance contracts with Norfolk Air. We are able to set up all 3 homes to be done in one afternoon. Shaun was polite, thorough and gave clear explanations on all three furnaces and heat pumps. Highly recommend. Thank you.Btw, this should count for fifteen stars as google only allows one post per company.
Robert Bruce Chisholm
14:55 18 Jan 25
Had Norfolk cooling and air come out because my ac was not working. Got an appointment the day I called and Troy came out and walked me threw what could be wrong, the tears he was running and how he planned to fix it. He was so helpful and professional!
Mary-Beth Fitton
20:27 17 Jan 25
Cameron was very communicative and thorough. He was also helped my daughter up the stairs when she got home from school. Great job
Jordan Hebenstreit
18:43 16 Jan 25
These guys are fantastic! They are extremely professional and thorough. We needed a full panel replacement, and all of our outlets and switches checked because we have an old home. They were efficient and explained everything along the way. They also gave us a lot of options and we never felt like they were pushing us towards the most expensive one. They were amazing to work with. Our team was Wes, Barry and Jackson.
Kelli Normoyle
14:32 16 Jan 25
Good job. Seemed thorough and capable
Mitch swecker
20:47 15 Jan 25
Matt is an awesome representative of the company. Wes is also awesome. Very pleased with Norfolk air service
Chris Hollowell
15:05 15 Jan 25
I had an emergency plumbing issue in the crawlspace on Monday. Norfolk Air sent their technician, Ricky. He came to the house, evaluated the issue and finished the job within a couple of hours. He was very knowledgeable and professional. Will definitely use Norfolk Air again for any plumbing needs...
JD Cruz
03:43 15 Jan 25
Our technician Justin was, fast, friendly, thorough and very professional!
Nikki H
01:49 15 Jan 25
Wonderful Service, Barry arrived and quickly diagnosed and fixed the problem with the lighting! Have nothing but good things to say about their service!
Tony Momb
00:17 15 Jan 25
Gordon was very professional and courteous. Appreciated the effort he took to identify the problem.
Jennifer Gebler
22:30 14 Jan 25
Excellent technician. Knowledgeable and very informative.
Derwin Gray
19:03 12 Jan 25
Shawn did a great job
William Brock
13:21 10 Jan 25
Jerome went above and beyond on a Friday night to repair a leak in our water heater. He was pleasant, professional, and explained what he was doing. Ask for Jerome!,
Eric Hause
20:53 09 Jan 25
The plumber Kyle was amazing today with his research. Both plumbers were knowledgeable and respectful. They went over and beyond. I thought it was a hot water tank issue. They found it was electrical. They made sure I had someone coming same day. The electrician Barry was amazing. He is extremely knowledgeable and respectful. He worked efficiently and left the residence with a safe and working hot water heater. Any future problems Norfolk Air will be receiving my calls. Thank you so much for all your help!
Courtney Davis
00:13 09 Jan 25
Professional and managed to get the work done in a short amount of time.
Cynthia Welch
14:41 08 Jan 25
Staff are very knowledgeable and easy to schedule an appointment.
Lisa Markovic
23:25 07 Jan 25
Cameron Knowles provided outstanding service on my system. He thoroughly inspected the heating and cooling systems and replaced some aluminum tape. I am confident my system will function as designed and look forward to seeing him in future..
CHUCK MEYER
21:29 07 Jan 25
I am very happy with the professional service and expertise of Norfolk Air’s staff and technicians. Kyle was extremely helpful in fixing the pipe causing my gas leak.Thank You!Jenny
Jenny Glover
01:30 07 Jan 25
Polite, quick & efficient service.
Daniel
01:13 05 Jan 25
I've been using Norfolk Air Heat Cooling Plumbing Services for over 32 years, at the condo in Virginia Beach, VA.On this occasion I met Chuck who was a Technician and he was able to assess a Smartleak System will prevent any future water leaks or crisis by shutting down the main, and Draining off a hot water heater into the main drain. This is kind of a major job but the leak smart system is the way to go especially if you live in a condo on the third floor this system will shut down your water main once the sensors that are tied into your Wi-Fi and your phone can monitor a detection.Norfolk air sent me an estimates I agreed to do the job and lo and behold I had a leak coming out of one of my condensation lines in the system of the AC.I immediately called them they came that day and they sent service person to correct job the same days prop service.
donald kendall
17:34 04 Jan 25
News & Events
Summer HVAC Maintenance Tips
With the summer temperatures rising, the last thing you want to happen your air conditioner breaking down. To avoid this possibility, regular maintenance of your HVAC system will help it run more efficiently and keep your family healthy. The cost of heating and cooling your home can be expensive, and it only increases if your...
Read More
Leave the Drain Cleaning to a Professional
The holidays are over, the relatives have left, and life is slowly returning to normal. Hopefully your plumbing and hot water held up well during the busy season, but we understand if the new year experiences an occasional bump. If you handled the majority of the cooking, and visitors kept the line long at the...
Read More
Signs It's Time to Have Your Home Rewired
When the weather turns cold in Norfolk and Hampton Roads, your main concern is staying warm. For years, Norfolk Air Heating, Cooling, Plumbing & Electrical has helped homes and businesses in the area maintain comfortable temperatures. However, we do so much more than ensure your heating system runs with efficiency. It’s all in our name....
Read More
