Who We Serve
Heating, Cooling, Plumbing & Electrical Services
Norfolk Air Heating, Cooling, Plumbing and Electrical is a one-stop shop for Norfolk, Virginia Beach and Chesapeake homeowners and businesses in need of HVAC, plumbing, and electrical installation and repair. We are available 24/7, every day of the year, to see to your home comfort. Whether you have a plumbing emergency in your bathroom or the AC has died on the hottest day of the year, our experienced mechanics are at your door. Call on us for preventative maintenance on your water heater, installation of an efficient new HVAC unit, or for rewiring your home during renovations.
our services
heating
- Residential Heating
- Commercial Heating
- Geothermal Heating & Cooling
- Mitsubishi Ductless Split-Zoning Air Conditioning
- Furnace Repair & Installation
- Heat Pump Installation & Repair
- American Standard Heating & Cooling
- Heating & Air Conditioning Products & Services
- Blue Ribbon Protection Plan
- Furnace Cleaning
Why Choose Us
Our quality workmanship is second to none – it’s why we’ve been voted by Virginian Pilot readers the Best of Hampton Roads. Our satisfied customers are the ones who refer the majority of our HVAC and plumbing business. We serve Norfolk, Virginia Beach, Chesapeake, and the surrounding areas of Hampton Roads with professional heating, cooling, plumbing, and electrical services. Your time is valuable and we respect this by being there when we tell you we will. Our professional experience and knowledge of service and installation ensures a job done right.
Contact Us Today for all your HVAC, Plumbing & Electrical needs
757-963-8365
Reviews
Did a great job. Told us when we should call him to come back and recheck system, that's what you want so you don't have future problems.
James Bethea
02:02 20 Nov 24
Carl and the other team members were fantastic. I’m very happy with their work!
Ellen McBride
00:38 20 Nov 24
I've had a recurring issue with my almost 3 year old hvac, so I decided to call Norfolk Air to verify if faulty electrical in my home was the root of the problem. I also had a surge protector installed. Mr. Barry Haley was very polite, professional, and informative. He answered all of my questions without hesitation. I liked that he explained price options and did not just hand me the most expensive quote. He cleaned up when the work was done. He even gave my needy dog some attention. I have to add that the ladies that I spoke with for appointment scheduling were also very polite and informative. I feel that these employees went above and beyond. I will definitely be a repeat customer.
D Mrls
22:15 19 Nov 24
Great service. Very Professional staff. Called around to find my part and went out to get it and serviced it in day. 10/10 would recommend
Troy Howard
22:12 19 Nov 24
Called in for a new HVAC system that was installed in July. First time we turned on the heat, it did not work. Called on Sunday morning at 0800 and a technician was there in less than 2 hours. The thermostat had failed. Although frustrated that our new system did not work- the service for recovery was excellent.
Jennifer Kreiser
13:25 19 Nov 24
I never give 5 stars but I would give 10 stars to Eric Richardson if I could! Very knowledgeable and professional employee. Thank you again Mark.
laura bivens
20:49 18 Nov 24
Jerome was very welcoming and professional! Would love to have him service us again!
Sheannica Chua
20:41 18 Nov 24
Justin Malone did a great job, quickly figuring out a SPIDER laying eggs in our system clogged the gas line and fixed it right away. Thank you Justin and Norfolk Air!
Sue Bourke
13:06 16 Nov 24
The tech was professional, explained everything and very informative! Great service! Great price. Would use again.
Amyra Anderson
13:06 15 Nov 24
Matt Smith @Norfolk Air demonstrated great knowledge when taking care of our families heating/cooling service and I couldn’t recommend more highly.
Energy Donk
19:28 14 Nov 24
Always great service.
SMQ
00:24 13 Nov 24
Daniel was on-time, courtious, very professional, and trustworthy! Had routine maintenance done. Very thorough.Will refer to others
Kenneth O'Bryan
22:21 12 Nov 24
I have used this company before and found their technicians professional and knowledgeable. I will be using them again should the need arise.
Mary Laraway
11:43 12 Nov 24
Very knowledgeable great experience
David Stambleck
15:10 11 Nov 24
Michael texted he was on the way, then called when stuck in traffic. Completed his work, made recommendations and performed as expected from Norfolk Heating and Air. I expect excellence and I am never disappointed.
Steve LaFirenza
14:30 09 Nov 24
As always great company, great people and great service. Wes was here when we pulled in from Maryland this morning we had a faulty outside gfi which he replaced in no time and gave me some good electrical tips also. Thanks Wes and company 😎😎Also Damien serviced our gas fireplace, did a full safety check and cleaned the entire unit. His knowledge and professionalism were top notch and really enjoyed talking to him while he was making sure everything was working properly with the fireplace, he also gave me a few good tips about certain things to look for and do. Thanks Damien and company 😎😎
Jim Hughes
21:19 08 Nov 24
Great service provided by technician. Very thorough explained service and recommendations in layman's terms to easily understand. 👏
Reese Bars
16:05 08 Nov 24
Tony and Jose were on time and very professional. They did a electrical panel upgrade with new ground rods. They got the job done quickly and cleanly. I will definitely be using this company again!
Jeremy Finley
21:00 07 Nov 24
Norfolk Air did a great job fixing my kitchen sink today. They came within an hour of my call and gave me a discount too.
J Gail Schwartzer
05:31 07 Nov 24
Norfolk Air was prompt with my appointment time. Matt explained thoroughly what was wrong with my heater.
Wanda Turner
02:42 07 Nov 24
As always, Justin is great.
Marc Kirchner
17:21 05 Nov 24
..we had a ("freak") short in one of iur outlets which impacted wiring of other outlets, overhead lights, ceiling fan,.. Barry/Norfolk Air showed up as scheduled (called in advance to advise on his way),.. walked through service issues,.. Barry reviewed all, determined problem, provided estimate,.. agreed on work needed, he got right to work replacing needed outlet, checked fuse box/confirmed all good, tested the replaced outlet, and all related outlets, overhead lights, fan, etc, -- all good!!,.. cleaned up service area,.. reviewd/ signed work order, all correct!.. all done in approx 45minutes!!,...very happy with Barry (very knowledgeable, explained work needed/work done,.. etc,.. nice guy!!),.. very satisfied with Barry and Norfolk Air quick response,..
kr kardaras
20:09 01 Nov 24
Very thorough! Kyle was informative not only on the service for the water heater but also kind enough to address some other issues we were concerned about. Free estimate👍🏼. Reasonably priced👍🏼. We’ve used numerous other companies since we moved here and finally feel like we’ve found a reliable reasonably priced company. We’ll be using Norfolk Air Heating, Cooling, Plumbing & Electrical from now on.
Thomas L Morrow III
18:04 01 Nov 24
Shaun was thorough, explained the issues with the hvac system well, and outlined a solid game plan. Very happy with the service and the help.
SK C
12:17 01 Nov 24
Eric Richardson was prompt, polite, kind, and honest! I couldn’t believe, he came to my home, at such a late hour! Eric was efficient and quick to diagnose the situation!! I can’t thank Eric and Norfolk Air Heating,Cooling,Plumbing & Electric enough for there service!!!
Daphne Frank
01:05 01 Nov 24
Everyone is polite and they showed up on time very knowledgeable and they don't overcharge. Will use them again. And Ricky Hale needs a raise he is awesome.
Kevin Smith
21:20 31 Oct 24
Eric Richardson came to my apartment to do an estimate for a water purification system in my kitchen sink, the bathroom sink and shower. He said that since my apt is one of twelve units, he would need to get an apartment capablesystem. He is very knowledgeable, professional and courteous.
Cynthia Cohen
15:23 31 Oct 24
Excellent in every way
James Mattson
17:18 30 Oct 24
I had a plumber named Jerome. Very professional, gave his recommendation as well as other options to choose from in regards to my toilet issues. After I decided, he got the job done in a timely manner and answered my questions throughout the process. I recommend him.
KAISER CHOWDHURY
22:22 29 Oct 24
Cameron was excellent. He is knowledgeable, answered all our questions, and to top it off is thorough, polite and courteous. We will be requesting him in the future.
Diane Rafferty
17:44 28 Oct 24
Kyle replaced the cartridge on my Delta kitchen faucet. Excellent job. Like brand new. Appreciate Norfolk Air. The best.... TD
Tom Dion
14:33 28 Oct 24
I previously had a plumber come out and tell me there was a flow restriction in my pipes and would require ripping out walls to find the problem. Jesse came in looked at my water heater and had the issue fixed in less than 5 minutes. Their experience alone makes it worth the investment.
Natalie Spangler
13:38 28 Oct 24
Very friendly and very prompt with his service
Lyvell HALL JR
13:53 27 Oct 24
I wish to share the outstanding service provided by Norfolk Air and our technician Bill. Bill arrived early and proceeded to correct our AC issues quickly and efficiently. In addition he was friendly and just a nice fellow. I would not hesitate to recommend Norfolk Air and Bill to anyone !
Neil Landy
20:40 25 Oct 24
I can always depend on Norfolk Air. Appreciate you so much.
Katherine Coles
22:23 23 Oct 24
Great job! Thorough service. Very professional
SARA-ANNA PEOPLES
12:01 23 Oct 24
Thorough. Polite. Friendly. Helpful. Professional.
Jenny Baty
17:19 21 Oct 24
Kyle and Will came out on a Saturday on time, professional and in good spirits. They serviced my hot water heater, helped me choose the best replacement, and did a beautiful job with installation. I could not be any happier. Norfolk Heating and Air continue to be great in all areas.
JC Morales
17:15 19 Oct 24
As always, Norfolk Air delivered. I cannot believe their responsiveness and quality work. Maybe best if any service I have had
John McNally
18:45 18 Oct 24
I have a geothermal heating and cooling system and recently had Norfolk Air, Heating, Cooling, Plumbing & Electrical address a problem I had with my system plumbing. The crew arrived on time as scheduled, quickly and accurately diagnosed the problem and arranged for repairs. Repairs were done efficiently and effectively and with in the cost quoted. As both my wife and I work, timeliness and accuracy of estimates are both very important to us. Norfolk Air consistently comes through for us! Keep up the great work!
John Koivisto
17:46 18 Oct 24
Wes was great - straight forward. He is very professional and detail oriented. He had respect for our home. He has 20+ years experience with electrical work so he knows what he’s talking about. Thank you Wes for everything you accomplished at our home!
sunnyfishnca
20:53 17 Oct 24
On time each day. Worked extremely hard while keeping things amazingly clean. Very enthusiastic about their work.
David Hirschler
22:06 16 Oct 24
Troy is an outstanding technician. Very professional and very knowledgeable in his job. Thank you!
Roger Bowie
20:00 15 Oct 24
Gordon Wile from Norfolk Heating & Cooling was professional, polite and his expertise was great. Nice job!!
Art Volpe
17:46 15 Oct 24
Don't use or post on any social media sites.
Mark Richards
17:16 15 Oct 24
Jerome did an amazing job explaining the inspection process and his findings. He was professional and made it a pleasant experience. He made me happy I chose Norfolk Air Hearing, Cooling, Plumbing, and Electrical to be my service provider.
Maureen Barnard
14:42 15 Oct 24
Jerome and Amando came in and did an excellent job under tight conditions. They were right on on their time estimate and did a great job cleaning up upon completion.
William Church
19:01 14 Oct 24
Shawn saved the day!! Our heat pump thermostat stoped working and he only took a few min. To find the problem. He was extremely nolagable and explained things as he he was doing them. Problem fixed with prompt, courteous communication Thank you Shawn!!
Janice Kiefer
01:38 14 Oct 24
Gordon was, my technician did a outstanding job
Elmer Starks
12:02 10 Oct 24
Very happy with the service, prompt, on time, professional, would highly recommend these guys!
Michael Buell
15:48 09 Oct 24
Cameron arrived on time & gave our HVAC system its semi-annual checkup.
Jim Gwathmey
16:25 06 Oct 24
Tony from Norfolk Air Heating and Plumbing installed my Nest Smart Doorbell today. I tried using the company that Nest recommended for the installation. After two failed appointments, I cancelled the service and called Norfolk Air Heating and Plumbing. Tony called and said he would arrive early. He quickly installed the device and helped me program it. He was a pleasure to work with.
Patricia Netzer
22:22 04 Oct 24
Appreciate Norfolk Air's professional efforts to successfully address and remedy post installation HVAC issues and concerns in a timely manner.
Terry Chamberlain
17:51 04 Oct 24
Justin was provided excellent service! Punctual and professional
Ashley Griffiths
13:32 04 Oct 24
Gordon was on-time, courteous and knew what he was doing, what more can you ask for? Norfolk Air and their team continues to deliver a great service.-Lee
Lee Nelson
13:18 04 Oct 24
Always happy with Norfolk Air’s service, people and workmanship. Highly recommend!
Kim Nelson
12:07 04 Oct 24
The guys were great no BS. Up front about everything and they went above and beyond. Thanks guys!!
James Neill
19:28 03 Oct 24
Technician arrived on time, was very professional, knowledgeable and polite. I would definitely use this technician again.
Kevin Holmes
23:53 02 Oct 24
All the above
Cheryl Worrell
16:54 01 Oct 24
Jerome, was very knowledgeable and explained in depth the situation. With problems trying to find my clean out line from the house to the city line. I am grateful that he was able to clean out the line. Unfortunately the city is lacking in the location of the city line.
Annie Godette
22:54 30 Sep 24
Just had my AC unit serviced today. Michael was knowledgeable, professional and explained everything in a way I understood. Excellent service!! Highly recommend!
Stephanie Bailey
22:07 30 Sep 24
Consistently great service, transparent, pricing, and knowledgeable technicians. Damien went out of his way to trouble shoot the issue.
Mary Baker
20:25 30 Sep 24
Justin and his assistant are terrific, I have full confidence in their assessment and getting my HVAC unit on the right track. Justin is extremely knowledgeable and explains what is going on with my units and what in fact needs to be done.
Barry L
20:11 30 Sep 24
Pur technician Cassidy did a phenomenal job today. He was very through and gave us us the next steps we need to improve our system!!
Derek Murray
17:15 27 Sep 24
Amazing job. You guys never fail on providing great customer service. Eric the Technician deserves a raise he went far and beyond. Love the new water heater
Charley Dimas
17:36 26 Sep 24
Excellent service from everyone involved. Work on my house turned into an all day job with one issue after another. They made sure everything was perfect before leaving and communicated with me all day about their progress. It's been great working with Darrion and William.
Adriane Rinehart
22:22 24 Sep 24
Damien knows his $H17! Top tier HVAC tech.
Chris Linzey
15:21 24 Sep 24
I had an excellent experience with this company from the very start! When I first called, I spoke with Jaiden, who was incredibly helpful and kind. She was so patient, even with the limited information I had, and managed to get me scheduled without any issues. I needed to provide one more piece of information but didn’t have it at the time, so I asked to call back.When I did, I spoke with Kyra, who was just as kind and professional. I had actually called in a second time before reaching her, and while I was on hold, the call got disconnected. I completely understand how busy they must be, especially with the changing seasons! Despite the hiccup, Kyra apologized sincerely and reassured me that it wasn’t intentional.The customer service here truly stands out. Both Jaiden and Kyra spoke clearly, professionally, and were exceptionally polite. I haven't had the chance to use their technicians yet, as my service call is scheduled for tomorrow, but the front office has set the bar high! Given the number of other 5-star reviews, I have no doubt that the technicians will be just as fantastic. Great company all around! Highly recommend!
Gabrielle Bartell
19:43 23 Sep 24
Rewired the whole house in a timely manner and did a great job!
alexander renard
00:08 21 Sep 24
From the friendly office dispatchers to the technicians, Norfolk Air staff spread happiness with their helpful solutions and prompt service.Shaun responded to my latest need by letting me know why there is a drain just above my window (for the drain pan overflow on my inside air handler). He cleaned out the clogged pipes (green gunk from humid summer weather) and helped me by letting me know that if I see water in front of my window, I need to call for service without delay. Thank you!
Naomi Hochhaus
17:14 20 Sep 24
I always request Gordon because he is the best technician I ever had. Besides being pleasant and punctual he is very knowledgeable and explains to me what he is doing. I trust him completely and want to keep him forever.Gordon you are a gem !!!
VIVIANA SKANSI
17:29 19 Sep 24
We have relied on Norfolk Air since we moved here 4 years ago. They are timely, professional, and do it right.
David G
18:05 18 Sep 24
Tech was on time, responsive, and provided good quality service.
TREYLON HAROLD
18:21 17 Sep 24
Great service provided by Norfolk Air. Called this morning and they had someone out about an hour later. Jerome and Jesse were the technicians and they were very professional and kind. Will definitely be calling for any future needs!
Danielle Heightchew
15:04 16 Sep 24
Our technician was Cameron Knowles. He came for a fall check up of our HVAC system. He was very thorough and took his time on each part. He is such a nice young man and was so helpful. Hopefully he can service our unit again! Great job again Norfolk Heating and Air!
Tula Polvadore
14:45 16 Sep 24
Kyle and his partner came to address on ongoing issue. They quickly assessed the problem, provided an estimate for repair and scheduled it for the next week. It’s great to get the same plumber each time who understands our system and is familiar with the house. We ask for him and he does an excellent job.
Dianne Turner
12:49 15 Sep 24
Cassidy and Nicole are our top two favorite employees at Norfolk Air. We have had this company install new ductless mini split systems and also routine maintenance on that system as well over the past roughly 4 years. We always request that Cassidy be assigned to our property for any routine maintenance on our system, as he is extremely professional, approachable, and seems to really care about our client experience. He also makes recommendations based on what he sees and from his professional knowledge. Nicole is a great asset to the company as well, and we request to work with her for all scheduling questions and logistics for their crews. She takes a personal interest in our situations and monitors the progress on their company's end seamlessly, as well as communicates our questions to the appropriate parties and always follows up with us on a timeline that is explicitly stated to us. Thank you, Nicole and Cassidy, for your professionalism and integrity!Updated 9/14/2024: Carl Scales recently installed a new mini split system in our upstairs, and he was amazing! Carl was overly communicative, extremely professional, and overall a great guy to be around. We knew we were in good hands with Carl, and he assured us at every step along the way that the system was being installed properly. Any questions we had he addressed them immediately, and his customer service is 10 out of 10. Carl was aware that we were not pleased (to say the least) with Tyler's customer service during the entire "quote" process for our upstairs system, and Carl made sure to go above and beyond to ensure we were satisfied after having a not-so-great experience with Tyler. Would highly recommend Carl for any installs, he is the best service member for installs that we have had over the past 6 or 7 years. Thank you, Carl!
Alexandra Turner White
23:47 14 Sep 24
Michael provided quality service for our mini-splits! He did a thorough cleaning of each unit, and gave feedback on their condition, including showing me pictures. He was efficient and easy to work with!
Kathryn Boone
12:28 14 Sep 24
Jose was very courteous and professional. I was very satisfied with the completed job and he cleaned up the area.
Greg Hinchman
11:59 14 Sep 24
My wife and I drove down from Maryland for the weekend and had an appointment with Norfolk Air Heating, Cooling, and Plumbing to fix a part on the outside unit. Cassidy Brooks showed up and couldn’t have been more professional and Courteous, had the issue fixed in no time. Thanks a ton Cassidy!!!! Great company, Awesome People 😎😎
Jimmy Hughes
18:08 13 Sep 24
I really appreciated the professionalism displayed by Eric and very satisfied in how he walked me through every process performed doing the installation. Thanks
Earnest Jones
13:12 12 Sep 24
News & Events
Summer HVAC Maintenance Tips
With the summer temperatures rising, the last thing you want to happen your air conditioner breaking down. To avoid this possibility, regular maintenance of your HVAC system will help it run more efficiently and keep your family healthy. The cost of heating and cooling your home can be expensive, and it only increases if your...
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Leave the Drain Cleaning to a Professional
The holidays are over, the relatives have left, and life is slowly returning to normal. Hopefully your plumbing and hot water held up well during the busy season, but we understand if the new year experiences an occasional bump. If you handled the majority of the cooking, and visitors kept the line long at the...
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Signs It's Time to Have Your Home Rewired
When the weather turns cold in Norfolk and Hampton Roads, your main concern is staying warm. For years, Norfolk Air Heating, Cooling, Plumbing & Electrical has helped homes and businesses in the area maintain comfortable temperatures. However, we do so much more than ensure your heating system runs with efficiency. It’s all in our name....
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