Who We Serve
Heating, Cooling, Plumbing & Electrical Services
Norfolk Air Heating, Cooling, Plumbing and Electrical is a one-stop shop for Norfolk, Virginia Beach and Chesapeake homeowners and businesses in need of HVAC, plumbing, and electrical installation and repair. We are available 24/7, every day of the year, to see to your home comfort. Whether you have a plumbing emergency in your bathroom or the AC has died on the hottest day of the year, our experienced mechanics are at your door. Call on us for preventative maintenance on your water heater, installation of an efficient new HVAC unit, or for rewiring your home during renovations.
our services
heating
- Residential Heating
- Commercial Heating
- Geothermal Heating & Cooling
- Mitsubishi Ductless Split-Zoning Air Conditioning
- Furnace Repair & Installation
- Heat Pump Installation & Repair
- American Standard Heating & Cooling
- Heating & Air Conditioning Products & Services
- Blue Ribbon Protection Plan
- Furnace Cleaning
Why Choose Us
Our quality workmanship is second to none – it’s why we’ve been voted by Virginian Pilot readers the Best of Hampton Roads. Our satisfied customers are the ones who refer the majority of our HVAC and plumbing business. We serve Norfolk, Virginia Beach, Chesapeake, and the surrounding areas of Hampton Roads with professional heating, cooling, plumbing, and electrical services. Your time is valuable and we respect this by being there when we tell you we will. Our professional experience and knowledge of service and installation ensures a job done right.
Contact Us Today for all your HVAC, Plumbing & Electrical needs
757-963-8365
Reviews
On time. Excellent communication prior to and during the appointment. Very satisfied withDamien and Norfolk Air.
Steve
21:20 19 Dec 24
Very knowledgeable and explained everything after the job was done.
Joshua Bachelor
13:25 19 Dec 24
Jerome is extremely competent, professional and very personable. I greatly appreciate his knowledge and his kindness in explaining what needed to be done and why it needed to be done. 5 stars for sure.
Diane Bee
13:05 19 Dec 24
I wish to share the outstanding service provided by Norfolk Air and our technician Bill. Bill arrived early and proceeded to correct our AC issues quickly and efficiently. In addition he was friendly and just a nice fellow. I would not hesitate to recommend Norfolk Air and Bill to anyone !
Neil Landy
13:04 19 Dec 24
Eric is an excellent technician! Extremely professional, timely, and has a way of explaining everything to you in language you can understand. Highly recommended!
Carlton McLeod
22:03 17 Dec 24
Barry was so detailed and informative. He even stopped to talk to his supervisor to make sure they could check out something for me. I felt very comfortable with all he had to say.
Lelane Lemond
19:29 15 Dec 24
Jerome went above and beyond on a Friday night to repair a leak in our water heater. He was pleasant, professional, and explained what he was doing. Ask for Jerome!,
Eric Hause
00:49 14 Dec 24
Nr. Malone is all about his work because being an electrician is not and easy job. He installed the proper wiring and maintain safety procedures inOrder to get the job done.I would highly recommend Mr Malone because he knows his work
Gilda Cherry
16:28 13 Dec 24
Great and professional service!
Savannah House
13:08 13 Dec 24
Great company for all your needs. Prompt, professional & knowledgeable! Definitely recommend.
Linda Hommerbocker
17:24 11 Dec 24
Extremely satisfied with the plumbing services we were provided.
Gustavo A. Suria
15:29 11 Dec 24
Courteous and professional
Christine Nickel
00:43 11 Dec 24
Quality, fast, and affordable service replacing my Water Heater. Jerome and Mondo were able to work with my schedule and my price range and they stayed to make sure the product was working as intended.
Tyler Eldred
16:20 10 Dec 24
Individual explained the entire system yo me so that I understood. Very courteous.
Joseph Korbe
16:15 09 Dec 24
The whole service visit was very professional. Michael Le was communicative,on time and very diligent in his work. I've always had excellent service from Norfolk Air Heating, Cooling, Plumbing and Electrical. We have been customers from when the business was just starting and have been really impressed with their service and professionalism through the years.
Wade Irwin
16:10 09 Dec 24
Damian Arnold came to my house to repair my HVAC heating system on Sunday at no extra charge for a weekend repair. Damian was courteous, expeditious in his work to determine the problem, was extremely knowledgeable and so very pleasant. If any additional work needs to be done, I will make sure that I request Damian Arnold to return. Thank you, Norfolk Air! Happy Holidays, George and D. E. Anjal
George Anjal
18:35 08 Dec 24
they came out within a couple hours. Their service fee was super reasonable compared to other places and they diagnosed the problem for us immediately. Highly recommend.
Jessica Martisch
13:07 05 Dec 24
Justin and the crew were instrumental in getting our gas powder coat oven back up and running. I called several hvac companies and few were open to work on or had knowledge of gas ovens but Norfolk Air was up to the task.
Jason Brenneman
13:22 04 Dec 24
12/03/24 visit. Jesse stopped by for the winter tune-up. He was on time, nice to talk to and very knowledgeable. Thanks again for great service.8/16/24 visit. Justin stopped by on time to replace a part on our air handler. He was in and out in about 20 minutes. AC is great so far. Thanks again for the good service.Once again, we were sent a very good tech to service our system. He was courteous, timely, and offered advice. Very happy with his effort.
Hudy Griffin
18:36 03 Dec 24
We had the most amazing service with Norfolk Air, Heating, Cooling, Plumbing, and Electrical! Jesse was our technician along with another gentleman whose name I can’t remember. We had no working toilets or plumbing and a bad clog in our pipes that they spent hours clearing on a Sunday evening! They worked late into the night in our crawl space to ensure we had working plumbing that night! This was so important to us as I am currently 27 weeks pregnant and we have a potty training toddler. They worked so efficiently and really cared about making sure the job was done right. They were incredibly respectful of our home and were so polite and professional. I honestly could go on for so long about how amazing they were and how appreciative we are of them! We are so thankful they are the crew that showed up to help us this past weekend!Additional Review:Though Jesse and Darrion did amazing work, we soon discovered that there was a more serious issue with our pipes. Unfortunately, we had a broken sewage pipe under our back deck that also had significant amount of tree roots growing in it. My husband took apart our back deck and dug down to the pipes. Kyle was out a few days later to replace our damaged and compromised section of piping. This has been extremely trying just before the holidays and we are so glad we had such an amazing company come to our rescue! We are thankful for the hard work of all of the technicians and their commitment and hard work in helping to give us functioning plumbing again! Thank you!
Mary Schottman
15:33 03 Dec 24
Gordon was excellent. He is knowledgable, and professional.
Joshua Montgomery
22:49 02 Dec 24
Detailed, professional, knowledgeable. Really great crew. I would use them again. Had my entire house & garage electrical upgraded. Everyone was amazing. Barry & Jallyl are my favorites! Very smart!
andrea thornton
22:07 02 Dec 24
Thomas was polite and very accommodating; he waited for the inspector who was running late and was able to hook up my long-awaited-for gas stove. Thanks so much, Thomas!
Ellen McBride
14:35 02 Dec 24
Eric did a great job. He was professional and answered questions I had regarding the product he was installing.
Dale Wittler
13:32 01 Dec 24
We had an awful experience with another plumbing company and was without HOT water for 15days. Eric came and assessed us on a Monday and our new water heater was installed on a Wednesday right before Thanksgiving!He was Friendly knowledgeable and provided us great service.
Rena Kirby
13:39 29 Nov 24
Great servic, thank you Matt
Amanda Hanson
13:26 29 Nov 24
Had to replace a toilet and Henry and Travis were sent out within three hours of my request for service. Henry and Travis did an excellent job of removing the old toilet and installing the new one. They cleaned up nicely and were friendly. The lady who took my call also was friendly. This is an excellent company I use for plumbing, electrical, gas, heating and air conditioning. UPDATE: I noted a small leak from the tank of the new toilet and emailed Norfolk Air. Henry and Travis responded in less than two hours (on a Saturday!) and tightened the fittings. Can't ask for better service. CONTINUED: I had a leak for a different toilet. At my request on a weekend, Travis called within two hours and came by the same day to repair the leak. Again- excellent service! Added 10/14/19: A new technician performed our regular, twice-a-year service. Emanuel was a pleasant, knowledgeable young man. Besides checking the heating system for the winter, Emanuel cleaned our humidifier, Great job, as usual! Update on 11/11/19: Doing some renovation and had to redirect a gas valve. Henry came out as scheduled and did the job. Very pleasant and professional experience as usual. THIS IS ONE WELL-RUN COMPANY! Update: 9/18/20- Had biannual inspection by Cassidy. Fine young man. Everything is working well- both heating and cooling. This is good insurance to have these inspections. Update August 27th 2022. Jake came out to repair our air conditioner that stopped working. One of the drains had locked up. Very happy with his coming out within an hour and his friendliness and good advice. New service Nov.2022 with clogged sink. John replaced sagging pipes under the house and cleared a mass of built up grease with Marvin's help. Difficult job completed to my satisfaction. New post November 2004. At a plumbing problem and called Norfolk Air, in Jerome came out in 1 hour. Jerome was a fine, pleasant, informative young man and took care of the problem. Thanks again for your good work and having such a good technician. Gary
Gary Coldren
12:56 28 Nov 24
Norfolk AC provides competent professional and service.
mackey ives
21:08 27 Nov 24
Great bi-annual service! Shaun Miller did a great job, very professional!
Al C.
21:06 22 Nov 24
I woke up to a very cold house and Justin came out the same day to fix my heating system. He was quick and professional. Thank you so much!
Ellen McBride
19:28 22 Nov 24
Michael Le from Norfolk Air did our fall inspection. He was very thorough and explained everything well. I recommend Michael and Norfolk Air for your HVAC needs.
Sue Bourke
13:06 22 Nov 24
Did a great job. Told us when we should call him to come back and recheck system, that's what you want so you don't have future problems.
James Bethea
02:02 20 Nov 24
I've had a recurring issue with my almost 3 year old hvac, so I decided to call Norfolk Air to verify if faulty electrical in my home was the root of the problem. I also had a surge protector installed. Mr. Barry Haley was very polite, professional, and informative. He answered all of my questions without hesitation. I liked that he explained price options and did not just hand me the most expensive quote. He cleaned up when the work was done. He even gave my needy dog some attention. I have to add that the ladies that I spoke with for appointment scheduling were also very polite and informative. I feel that these employees went above and beyond. I will definitely be a repeat customer.
D Mrls
22:15 19 Nov 24
Great service. Very Professional staff. Called around to find my part and went out to get it and serviced it in day. 10/10 would recommend
Troy Howard
22:12 19 Nov 24
Called in for a new HVAC system that was installed in July. First time we turned on the heat, it did not work. Called on Sunday morning at 0800 and a technician was there in less than 2 hours. The thermostat had failed. Although frustrated that our new system did not work- the service for recovery was excellent.
Jennifer Kreiser
13:25 19 Nov 24
I never give 5 stars but I would give 10 stars to Eric Richardson if I could! Very knowledgeable and professional employee. Thank you again Mark.
laura
20:49 18 Nov 24
Jerome was very welcoming and professional! Would love to have him service us again!
Sheannica Chua
20:41 18 Nov 24
The tech was professional, explained everything and very informative! Great service! Great price. Would use again.
Amyra Anderson
13:06 15 Nov 24
Matt Smith @Norfolk Air demonstrated great knowledge when taking care of our families heating/cooling service and I couldn’t recommend more highly.
Energy Donk
19:28 14 Nov 24
Always great service.
SMQ
00:24 13 Nov 24
Daniel was on-time, courtious, very professional, and trustworthy! Had routine maintenance done. Very thorough.Will refer to others
Kenneth O'Bryan
22:21 12 Nov 24
I have used this company before and found their technicians professional and knowledgeable. I will be using them again should the need arise.
Mary Laraway
11:43 12 Nov 24
Very knowledgeable great experience
David Stambleck
15:10 11 Nov 24
Michael texted he was on the way, then called when stuck in traffic. Completed his work, made recommendations and performed as expected from Norfolk Heating and Air. I expect excellence and I am never disappointed.
Steve LaFirenza
14:30 09 Nov 24
As always great company, great people and great service. Wes was here when we pulled in from Maryland this morning we had a faulty outside gfi which he replaced in no time and gave me some good electrical tips also. Thanks Wes and company 😎😎Also Damien serviced our gas fireplace, did a full safety check and cleaned the entire unit. His knowledge and professionalism were top notch and really enjoyed talking to him while he was making sure everything was working properly with the fireplace, he also gave me a few good tips about certain things to look for and do. Thanks Damien and company 😎😎
Jim Hughes
21:19 08 Nov 24
Great service provided by technician. Very thorough explained service and recommendations in layman's terms to easily understand. 👏
Reese Bars
16:05 08 Nov 24
Tony and Jose were on time and very professional. They did a electrical panel upgrade with new ground rods. They got the job done quickly and cleanly. I will definitely be using this company again!
Jeremy Finley
21:00 07 Nov 24
Norfolk Air did a great job fixing my kitchen sink today. They came within an hour of my call and gave me a discount too.
J Gail Schwartzer
05:31 07 Nov 24
Norfolk Air was prompt with my appointment time. Matt explained thoroughly what was wrong with my heater.
Wanda Turner
02:42 07 Nov 24
As always, Justin is great.
Marc Kirchner
17:21 05 Nov 24
..we had a ("freak") short in one of iur outlets which impacted wiring of other outlets, overhead lights, ceiling fan,.. Barry/Norfolk Air showed up as scheduled (called in advance to advise on his way),.. walked through service issues,.. Barry reviewed all, determined problem, provided estimate,.. agreed on work needed, he got right to work replacing needed outlet, checked fuse box/confirmed all good, tested the replaced outlet, and all related outlets, overhead lights, fan, etc, -- all good!!,.. cleaned up service area,.. reviewd/ signed work order, all correct!.. all done in approx 45minutes!!,...very happy with Barry (very knowledgeable, explained work needed/work done,.. etc,.. nice guy!!),.. very satisfied with Barry and Norfolk Air quick response,..
kr kardaras
20:09 01 Nov 24
Very thorough! Kyle was informative not only on the service for the water heater but also kind enough to address some other issues we were concerned about. Free estimate👍🏼. Reasonably priced👍🏼. We’ve used numerous other companies since we moved here and finally feel like we’ve found a reliable reasonably priced company. We’ll be using Norfolk Air Heating, Cooling, Plumbing & Electrical from now on.
Thomas L Morrow III
18:04 01 Nov 24
Shaun was thorough, explained the issues with the hvac system well, and outlined a solid game plan. Very happy with the service and the help.
SK C
12:17 01 Nov 24
Eric Richardson was prompt, polite, kind, and honest! I couldn’t believe, he came to my home, at such a late hour! Eric was efficient and quick to diagnose the situation!! I can’t thank Eric and Norfolk Air Heating,Cooling,Plumbing & Electric enough for there service!!!
Daphne Frank
01:05 01 Nov 24
Everyone is polite and they showed up on time very knowledgeable and they don't overcharge. Will use them again. And Ricky Hale needs a raise he is awesome.
Kevin Smith
21:20 31 Oct 24
Eric Richardson came to my apartment to do an estimate for a water purification system in my kitchen sink, the bathroom sink and shower. He said that since my apt is one of twelve units, he would need to get an apartment capablesystem. He is very knowledgeable, professional and courteous.
Cynthia Cohen
15:23 31 Oct 24
Excellent in every way
James Mattson
17:18 30 Oct 24
I had a plumber named Jerome. Very professional, gave his recommendation as well as other options to choose from in regards to my toilet issues. After I decided, he got the job done in a timely manner and answered my questions throughout the process. I recommend him.
KAISER CHOWDHURY
22:22 29 Oct 24
Cameron was excellent. He is knowledgeable, answered all our questions, and to top it off is thorough, polite and courteous. We will be requesting him in the future.
Diane Rafferty
17:44 28 Oct 24
Kyle replaced the cartridge on my Delta kitchen faucet. Excellent job. Like brand new. Appreciate Norfolk Air. The best.... TD
Tom Dion
14:33 28 Oct 24
I previously had a plumber come out and tell me there was a flow restriction in my pipes and would require ripping out walls to find the problem. Jesse came in looked at my water heater and had the issue fixed in less than 5 minutes. Their experience alone makes it worth the investment.
Natalie Spangler
13:38 28 Oct 24
Very friendly and very prompt with his service
Lyvell HALL JR
13:53 27 Oct 24
I can always depend on Norfolk Air. Appreciate you so much.
Katherine Coles
22:23 23 Oct 24
Great job! Thorough service. Very professional
SARA-ANNA PEOPLES
12:01 23 Oct 24
Thorough. Polite. Friendly. Helpful. Professional.
Jenny Baty
17:19 21 Oct 24
Kyle and Will came out on a Saturday on time, professional and in good spirits. They serviced my hot water heater, helped me choose the best replacement, and did a beautiful job with installation. I could not be any happier. Norfolk Heating and Air continue to be great in all areas.
JC Morales
17:15 19 Oct 24
As always, Norfolk Air delivered. I cannot believe their responsiveness and quality work. Maybe best if any service I have had
John McNally
18:45 18 Oct 24
I have a geothermal heating and cooling system and recently had Norfolk Air, Heating, Cooling, Plumbing & Electrical address a problem I had with my system plumbing. The crew arrived on time as scheduled, quickly and accurately diagnosed the problem and arranged for repairs. Repairs were done efficiently and effectively and with in the cost quoted. As both my wife and I work, timeliness and accuracy of estimates are both very important to us. Norfolk Air consistently comes through for us! Keep up the great work!
John Koivisto
17:46 18 Oct 24
Wes was great - straight forward. He is very professional and detail oriented. He had respect for our home. He has 20+ years experience with electrical work so he knows what he’s talking about. Thank you Wes for everything you accomplished at our home!
sunnyfishnca
20:53 17 Oct 24
On time each day. Worked extremely hard while keeping things amazingly clean. Very enthusiastic about their work.
David Hirschler
22:06 16 Oct 24
Troy is an outstanding technician. Very professional and very knowledgeable in his job. Thank you!
Roger Bowie
20:00 15 Oct 24
Gordon Wile from Norfolk Heating & Cooling was professional, polite and his expertise was great. Nice job!!
Art Volpe
17:46 15 Oct 24
Don't use or post on any social media sites.
Mark Richards
17:16 15 Oct 24
Jerome did an amazing job explaining the inspection process and his findings. He was professional and made it a pleasant experience. He made me happy I chose Norfolk Air Hearing, Cooling, Plumbing, and Electrical to be my service provider.
Maureen Barnard
14:42 15 Oct 24
Jerome and Amando came in and did an excellent job under tight conditions. They were right on on their time estimate and did a great job cleaning up upon completion.
Bill Church
19:01 14 Oct 24
Shawn saved the day!! Our heat pump thermostat stoped working and he only took a few min. To find the problem. He was extremely nolagable and explained things as he he was doing them. Problem fixed with prompt, courteous communication Thank you Shawn!!
Janice Kiefer
01:38 14 Oct 24
Gordon was, my technician did a outstanding job
Elmer Starks
12:02 10 Oct 24
Very happy with the service, prompt, on time, professional, would highly recommend these guys!
Michael Buell
15:48 09 Oct 24
Cameron arrived on time & gave our HVAC system its semi-annual checkup.
Jim Gwathmey
16:25 06 Oct 24
News & Events
Summer HVAC Maintenance Tips
With the summer temperatures rising, the last thing you want to happen your air conditioner breaking down. To avoid this possibility, regular maintenance of your HVAC system will help it run more efficiently and keep your family healthy. The cost of heating and cooling your home can be expensive, and it only increases if your...
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Leave the Drain Cleaning to a Professional
The holidays are over, the relatives have left, and life is slowly returning to normal. Hopefully your plumbing and hot water held up well during the busy season, but we understand if the new year experiences an occasional bump. If you handled the majority of the cooking, and visitors kept the line long at the...
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Signs It's Time to Have Your Home Rewired
When the weather turns cold in Norfolk and Hampton Roads, your main concern is staying warm. For years, Norfolk Air Heating, Cooling, Plumbing & Electrical has helped homes and businesses in the area maintain comfortable temperatures. However, we do so much more than ensure your heating system runs with efficiency. It’s all in our name....
Read More
